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When choosing a provider for live chat support, it's important to consider local versus international options. While international providers may offer lower prices and a wider range of features, using a local provider may be more beneficial for your business.

The biggest advantage of using a local provider is linguistic and cultural alignment. Customers appreciate being able to speak with someone who understands their language and culture. Local providers can also offer flexibility in setting up their services and customizing them to your company's specific needs and requirements.

In addition, using a local provider increases trust and credibility for your business among customers. Customers are more likely to trust local businesses, so using local live chat support can be a competitive advantage for your company.

Finally, local providers have a better understanding of the local market and customer base. This can lead to better understanding and addressing of your customers' needs.

The choice of a provider for live chat support should consider the needs and goals of your business, but using a local provider can be more advantageous for your customer service and customers.